Challenging Malicious Complaints

Mel Parks hears from two childminders who have had malicious complaints made against them and how it affected not only their business, but their life too.

You pick up the phone, say, “hello”, and on the other end is a police officer explaining that an allegation has been made against you or someone that works in your setting. How would you feel?

“Complete shock,” says Heather Rushforth, who was in that situation two years ago. “I knew the phonecall referred to an incident that happened two days earlier, but I didn’t know what my childminding assistant and fiancé, was being accused of.”

Read the Who Minds? article in full here: Challenging Malicious Complaints


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